Privacy Policy for MVP Health
Last Updated: 11 July 2024
MVP Health ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, website, and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
1. Information We Collect
1.1 Personal Information
Identity Data: Name, date of birth, gender.
Contact Data: Address, email address, phone number.
Medical Data: Medical history, treatment records, diagnostic information.
Financial Data: Payment details, billing information.
1.2 Non-Personal Information
Technical Data: IP address, browser type, operating system.
Usage Data: Details of your visits to our website, including traffic data, location data, logs.
2. How We Collect Information
2.1 Direct Interactions
When you fill out forms or register at our clinic.
When you contact us via phone, email, or our website.
When you provide information during consultations and treatments.
2.2 Automated Technologies
Cookies and similar tracking technologies on our website.
Log files and analytics tools.
3. How We Use Your Information
3.1 To Provide Services
To deliver healthcare services and treatments.
To manage your appointments and medical records.
To process billing and payment transactions.
3.2 To Communicate with You
To send you appointment reminders, follow-ups, and relevant health information.
To respond to your inquiries and provide customer support.
3.3 To Improve Our Services
To analyse data and improve our clinical practices and patient care.
To ensure the security and integrity of our systems.
4. Disclosure of Your Information
4.1 With Your Consent
We may share your information with third parties when you have given explicit consent.
4.2 For Healthcare Operations
With healthcare providers and specialists involved in your treatment.
With medical labs, imaging centres, and other diagnostic facilities.
4.3 Legal Obligations
To comply with laws, regulations, and court orders.
To protect the rights, property, and safety of MVP Health, our patients, or others.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to access your personal information and request corrections if necessary.
6.2 Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6.3 Withdrawal of Consent
You have the right to withdraw your consent to the processing of your personal information at any time.
6.4 Complaints
If you believe we have violated your privacy rights, you can file a complaint with us or the appropriate regulatory authority.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Thank you for choosing MVP Health. Your privacy is important to us, and we are committed to protecting your personal information.